獵頭電話邀約候選人需要注意什么?
運用技巧在短時間內(nèi),讓一個陌生的候選人愿意拿出時間進(jìn)行對話溝通,獵頭顧問段時間的了解其需求和匹配度,進(jìn)而達(dá)成邀約的一個動作,并邀約成功。
Use skills to make a strange candidate willing to take time for dialogue and communication in a short time. The headhunting consultant understands its needs and matching degree for a period of time, so as to achieve an action of invitation and invite success.
電話邀約要做到二選一的原則,要么就不答應(yīng)面試邀約,要么就是答應(yīng)邀約按時到場。就是要跟候選人確定好時間和地點,態(tài)度一定要足夠用肯定和強硬,表示不見不散。
Telephone invitation should follow the principle of one out of two, either not agreeing to the interview invitation, or agreeing to be present on time. That is to determine the time and place with the candidate. The attitude must be positive and tough enough to show that we will see each other.
什么時間打電話效果更好?面對不一樣的候選人,其實電話溝通的時間也會不一樣。
When is the best time to call? In the face of different candidates, the time of telephone communication will be different.
對待業(yè)人員而言,這個時間就比較寬泛,但要在企業(yè)上班時內(nèi)進(jìn)行溝通,除非你和候選人是有約定的。對在職人員,周一上午比較忙,周五下午心思早已不在工作上,狀態(tài)也不佳,這些時點建議避開。
For employees in the industry, this time is relatively broad, but they should communicate during the work of the enterprise, unless you have an agreement with the candidate. For on-the-job personnel, they are busy on Monday morning and out of work on Friday afternoon. They are in poor condition. It is recommended to avoid these time points.
每天早上九點之前,不少人尚在“喚醒”狀態(tài),有了狀態(tài)就是開會、趕任務(wù),因而有效的溝通時間建議一般在10:0011:00,下午4:005:00為好。
Before 9 o'clock every morning, many people are still in the "wake-up" state. When they are in the state of meeting and catching up with tasks, it is recommended that the effective communication time is generally from 10:00 to 11:00 and from 4:00 to 5:00 in the afternoon.
當(dāng)然在正式談話前,詢問一句:“請問現(xiàn)在你講話是否方便?是否需要另約時間?”這是對候選人的尊重,也能提高溝通效果。電話溝通是目標(biāo)性很強的活動,針對不同的目標(biāo),其場景和話術(shù)有較大的差別。
Of course, before a formal conversation, ask, "is it convenient for you to speak now? Do you need another appointment?" this is respect for the candidate and can also improve the communication effect. Telephone communication is a highly targeted activity. For different goals, its scenes and scripts are quite different.
如何職位?HR拿著聽筒跟候選人溝通的時候,照紙閱讀顯然沒有什么生動性,況且在一分鐘前彼此還是陌生人。此時應(yīng)語氣柔和而堅定,柔和是為了融洽關(guān)系,陌生;堅定是體現(xiàn)招聘人員性和可信度。
How to recommend a position? When HR held the receiver to communicate with the candidate, reading on paper was obviously not vivid. Moreover, they were strangers a minute ago. At this time, the tone should be soft and firm. Softness is to harmonize the relationship and eliminate strangeness; Firmness reflects the professionalism and credibility of recruiters.
介紹過程中,留意候選人的反應(yīng),將內(nèi)容和候選人熟知的、有感觸的因素銜接起來。推介的目的,了解崗位內(nèi)容是基礎(chǔ),產(chǎn)生興趣和決定面試才是根本。
During the introduction, pay attention to the response of the candidate and connect the content with the familiar and emotional factors of the candidate. The purpose of promotion is to understand the content of the post. It is fundamental to generate interest and decide on the interview.
電話邀約時的態(tài)度如何調(diào)整?要知道,不是跟所有的候選人都是接受放軟態(tài)度的,還有一些候選人態(tài)度一軟下去,候選人就會覺得你好欺負(fù)。
How to adjust your attitude when calling? You know, not all candidates accept a soft attitude, and some candidates will feel you are bullied as soon as their attitude is soft.
但是有些候選人如果你態(tài)度太強硬了,就會覺得有些膽怯。打電話的時候,統(tǒng)一保持禮貌謙和的態(tài)度。這是更基本的,無論是面對怎樣的候選人都好,禮貌待人都能顯示出自己的素質(zhì)和公司的。
But some candidates feel a little timid if you are too tough. When making a phone call, first of all, keep a polite and modest attitude. This is the most basic. No matter what kind of candidate you are facing, being polite to others can show your quality and the quality of the company.
面對不耐煩的候選人,就用更精簡的語言應(yīng)對,千萬不要再絮絮叨叨介紹公司的基本信息了。只需要簡單闡明你是誰,然后詢問是否在找某類工作即可。
In the face of impatient candidates, deal with them in the most concise and professional language. Don't talk about the basic information of the company. Simply clarify who you are and ask if you are looking for a certain type of job.